Your privacy matters to us. This Privacy Policy explains what personal information 747-2 live collects from Filipino players, how we use it, and the steps we take to keep it safe. By registering an account or using our platform, you agree to the practices described here.
Last updated: January 2025
When you register and use the 747-2 live platform, we collect certain personal information that is necessary to operate your account and provide our services to you as a Filipino player. This includes your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect a copy of a valid government-issued ID as part of our identity verification process, which is required under applicable Philippine regulations. When you make deposits or withdrawals, we collect payment-related information such as your e-wallet details or bank account information, though we do not store full card numbers on our servers. We automatically collect technical data when you use our platform, including your IP address, device type, browser version, operating system, and session activity logs. This technical data helps us maintain platform security, detect suspicious activity, and improve the overall experience for players across the Philippines. If you contact our support team, we will also retain records of that communication to help resolve your query and improve our service quality.
The personal information we collect is used primarily to operate your account, process transactions, and deliver the sports betting and casino-style entertainment services available on the 747-2 live platform. We use your identity and contact details to verify your eligibility to play, confirm your age, and comply with our obligations under Philippine gaming regulations. Payment information is used solely to process deposits and withdrawals in Philippine pesos and to detect or prevent fraudulent transactions on your account. We may use your email address or mobile number to send you important account notifications, security alerts, and updates about changes to our terms or policies — these communications are not optional as they relate to the operation of your account. With your consent, we may also send you promotional messages about offers and new features available on the platform; you can opt out of marketing communications at any time by contacting us. Technical and usage data is analysed in aggregate to understand how players interact with the platform, identify areas for improvement, and ensure the stability and security of our systems. We do not use your personal data to make automated decisions that produce legal or similarly significant effects without human review.
747-2 live does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification partners, and cloud hosting providers — these parties are contractually required to handle your data securely and only for the purposes we specify. Where required by Philippine law, court order, or regulatory authority, we may disclose your personal information to the relevant government body or law enforcement agency. We may also share information with our licensing authority as part of our ongoing compliance obligations as a regulated gaming operator serving Filipino players. In the event that 747-2 live undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity, and you will be notified of any such change. We require all third parties who receive your data to maintain appropriate security standards and to use the information only for the specific purpose for which it was shared. We will never share your data with any party in a way that is inconsistent with this Privacy Policy without first obtaining your explicit consent.
We take the security of your personal information seriously and implement a range of technical and organisational measures to protect it from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and the 747-2 live platform is encrypted using industry-standard protocols, ensuring that your account credentials and payment details are protected in transit. Access to personal data within our organisation is restricted to staff members who need it to perform their job functions, and all such staff are trained on data protection responsibilities. We conduct regular security assessments and monitor our systems for unusual activity that could indicate a breach or attempted intrusion. In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant Philippine authorities in accordance with our legal obligations and within the timeframes required by applicable data protection law. While we work hard to protect your data, no system is completely immune to risk, and we encourage you to use a strong, unique password for your account and to enable any additional security features available on the platform. If you suspect that your account has been compromised, please contact us immediately so we can take appropriate action to secure it.
As a player based in the Philippines, you have rights over your personal data under applicable Philippine data protection legislation, including the Data Privacy Act of 2012. You have the right to request access to the personal information we hold about you, and we will provide a copy of that data within a reasonable timeframe upon receipt of a valid request. If any of the information we hold is inaccurate or incomplete, you have the right to request that we correct it, and we will update our records accordingly. You may also request the deletion of your personal data in certain circumstances, such as where the data is no longer necessary for the purpose for which it was collected, subject to any legal retention obligations we must comply with. If you wish to object to or restrict the processing of your data for a particular purpose, you can contact us and we will review your request in line with our legal obligations. You have the right to withdraw consent for marketing communications at any time without affecting the lawfulness of processing carried out before your withdrawal. To exercise any of these rights, please contact us using the support details available on the platform, and we will respond to your request promptly and in accordance with applicable law.
We retain your personal information for as long as your account is active and for a period thereafter as required by Philippine law and our regulatory obligations as a licensed gaming operator. Transaction records, identity verification documents, and account activity logs are typically retained for a minimum of five years following account closure, in line with anti-money laundering and gaming compliance requirements. After the applicable retention period has expired, your personal data will be securely deleted or anonymised so that it can no longer be linked back to you as an individual. If you request the deletion of your account and associated data, we will process that request in accordance with our legal retention obligations — some data may need to be retained even after account closure to comply with regulatory requirements. We periodically review the data we hold to ensure that we are not retaining information beyond what is necessary for the purposes described in this Privacy Policy. If you have questions about how long specific types of data are retained, you are welcome to contact our support team for clarification. Our goal is to hold your data only for as long as it is genuinely needed and to dispose of it responsibly when that period ends.
We may update this Privacy Policy from time to time to reflect changes in our practices, the services we offer, or applicable Philippine laws and regulations. When we make changes, the revised policy will be published on this page with an updated effective date, and we encourage you to review it periodically to stay informed. For material changes that significantly affect how we handle your personal data, we will make reasonable efforts to notify you directly through the platform or via the contact details associated with your account. Your continued use of the 747-2 live platform after any update to this Privacy Policy constitutes your acceptance of the revised terms. If you disagree with any changes, you have the right to close your account and request the deletion of your data in accordance with the rights described in Section 5 above. We are committed to being transparent about how we handle your information and will always aim to give you adequate notice before significant changes take effect. If you have any questions about this Privacy Policy or how your data is handled, please reach out to our support team.
Quick answers to what Filipino players most often ask about how we handle personal data.
If you have any concerns about how your data is handled, our support team is here to help. You can also review our full Terms and Conditions or visit the FAQ for more information.